In the digital age, online reviews are important to us. Not only do they provide good guidance on the things we are doing right, but they also help other people find us and learn about the good work we are doing here. If you have experienced the car-buying or even the car-servicing process at Automotive Imports for yourself, then you should write us your own review. Otherwise, feel free read through some of the reviews and testimonials we have collected below.
4.9 out of 5 stars
Perfect experience, couldn't ask for a better car shopping and buying experience than what I got at AI. Cameron, Nick, and Josh were super knowledgeable, easy-going, friendly, and professional. Why aren't all dealerships this way? I didn't spend hours upon hours waiting for "the deal" to go through, or have to negotiate on price of the car as it was priced way below what it's worth. I'm blown away with the quality of cars they have on the lot, not sure how they find them? But they do, and they deliver exceptional value to us, the consumer.
Thank you AI team for making this a pleasant experience, my family and I will be back for sure!... More
I worked with Tony to buy a BMW M2. I was purchasing the car out-of-state and buying remote. Tony was great to work with; he sent me videos and pictures of every aspect of the car, made the paperwork super simple, and coordinated everything to ensure a smooth transaction. After I bought the car, and it was delivered, he followed up to make sure I was 100 percent happy and everything was good to go. Very happy with how efficient and easy the process was and super happy with the service/customer experience. Would definitely buy from Tony again.... More
It's not often I have good experiences with car dealerships. I usually stick to private sales. When I came in to check out a 2014 Cayman, I had a very different experience than I was expecting. I met with Taniessa, and one of the first things she did was ask me questions to judge whether it was actually the right car for me. I've never been to a dealership where I've felt they genuinely want to make sure the customer is making the right decision instead of just trying to make a quick sale.
I never felt pressured. Seriously. I couldn't believe it.
I'd encourage anyone to read through their blog on their website. I was easily convinced that they really care about doing the right thing for their customers instead of trying to make a quick buck.
I could go on and on... Seriously, check them out. They will exceed your expectations.... More
My husband and I recently purchased a Range Rover from Automotive Imports. The entire experience, From the moment we walked in, until the moment we purchased our car, one week later, was top notch. Not only did we never feel pressured, but the entire staff, including the owner Dave and the Resident Car Nerd, Nick, took time to educate us and walk us through considerations for each model of Range Rover we were considering - he also called after we purchased the car to make sure we didn’t have any questions. We felt (and still feel) fully confident we made a well-informed decision. Perhaps what impressed us most with our overall experience was the way the team worked together to facilitate a seamless process. We initially had discussions with Joe, who was out of the office the day we came in, but immediately re-engaged, was incredibly friendly and helped Khai (who worked with us in Joes absence) process everything required to close the deal and get us home in our new car! In addition, Dave the owner was knowledgeable and friendly as was Nick the Sales Manager. The selection of quality cars is vast and the prices are fair. We will certainly be repeat customers, as we have never had such a top notch and welcoming experience when purchasing a car. Thanks guys!!... More
All around Great people and great cars. Special shout out to Joe,Nick, and Dave they went above and beyond to exceed our expectations. I Highly recommend this dealership to anyone looking for high quality cars and honest people. Thanks again!!!!
Great experience, we ended up trading a car in and buying 2 cars. We were only planning on buying one. They have a great selection and the cars were in great shape. Joe was awesome to work with and everyone was so transparent and made the process very comfortable. We were very happy with the price. We will def be coming back when my husband gets bored of this car lol. Highly recommend. Joe and Dave were amazing to work with. We change our cars pretty regularly and this place will be our go to.
I worked with Taniessa and she was great. Very professional and good to work with. I enjoyed working with her and I even took my other mini to their shop to have some work done. They did a good job and it is working great so far.
Cameron was a great salesman. I knew the car I wanted and the price I wanted to pay. Very fair on my trade and Cameron worked hard to get to the number I needed. Nick, the sales manager, exceeded my expectations by recognizing a large scratch and offered to re-paint the door. Not touch up. Re-paint. These folks appear to understand the lost art of customer service and provided a premium experience. I was at a BMW dealer the week before and the salesman was more worried about lease options versus listening to the customer. I would also be remiss to not mention the car nerd, Joshua, who spent an hour running through the tech features and was patient while I asked to see every setting in every menu. Cameron had all the paperwork ready to go when I got there to finalize the sale and there was never any pressure to complete this sale. Having all the service in house also helps give me peace of mind beyond the sale.... More
Nothing but good things to say here. Khai and company went above and beyond to help us out in the buying process. From a fully immersive test drive, to some personal tips on driving the car, everything went smoothly. Super cool hangout area full of amazing cars as well! Would 100% recommend to anyone looking for a car!
A shout out and Thank You to Automotive Imports for their friendly customer service and professionalism. They found the perfect vehicle to replace ours that was recently totaled and worked hard to stay within our budget! Seriously, if you are in the market for a quality, import look them up.