The Trade-In process might be the cause of most of the confusion and frustration for car shoppers because there are just so many ways to ‘value’ a car, and every source of information has a different value. Let’s walk through our trade-in process here.
Accuracy and transparency is our main objective. Thus, every potential trade in receives two evaluations: one by us and another by an independent third party source know as Kelly Blue Book Instant Cash Offer. We'll take the higher of the two.
In every evaluation we use a market snapshot technology that allows us to see detailed information regarding the broader market and every competitive vehicle within. This helps us to gauge how long we think it will take us to sell the vehicle once it’s on our lot. Here are a few factors that get taken into consideration (in no particular order):
We also examine the vehicle’s cosmetic and mechanic condition. We start by deep-diving into the vehicle’s CarFax. We aren’t just looking for any reported accidents, but also the vehicle’s service history–basically all the things you, as a consumer, would be looking at.
Next, we drive the car to check for any signs that the vehicle may have been enjoyed a bit too much in its past. Things like squeaks and rattles can often be as simple as a trim piece in need of adjusting, or sometimes a sign of something more complex. We also look at the treadwear on the tires. Uneven tread wear can be a sign that the alignment is off in some way. Depending on the age of the vehicle, we will run a diagnostic scan to see the the internal computer is showing a fault code.
Understanding how lenders think is what gives you, the consumer, the upper hand. Let's break it down.
There's a lot of misconceptions about pre-owned vehicle coverage. Here's what we provide.
How we source our inventory is only one part of the equation. Our service department is what makes us stand out.